diff --git a/CHANGE.md b/CHANGE.md
index c8374def..c7fac4f6 100644
--- a/CHANGE.md
+++ b/CHANGE.md
@@ -491,4 +491,8 @@
   
   + weixin4j-[mp|qy]:version upgrade to 1.6.3
   
-  + weixin4j-server:version upgrade to 1.1.3
\ No newline at end of file
+  + weixin4j-server:version upgrade to 1.1.3
+  
+* 2015-11-20
+
+  + weixin4j-qy:新增客服消息
\ No newline at end of file
diff --git a/weixin4j-base/src/main/java/com/foxinmy/weixin4j/http/weixin/error.xml b/weixin4j-base/src/main/java/com/foxinmy/weixin4j/http/weixin/error.xml
index 397bb7e4..b6111df5 100644
--- a/weixin4j-base/src/main/java/com/foxinmy/weixin4j/http/weixin/error.xml
+++ b/weixin4j-base/src/main/java/com/foxinmy/weixin4j/http/weixin/error.xml
@@ -638,6 +638,10 @@
 		<desc>too many group now, no need to add new</desc>
 		<text>组数量过多</text>
 	</error>
+	<error>
+		<code>45022</code>
+		<text>应用名字长度不合法，合法长度为2-16个字</text>
+	</error>
 	<error>
 		<code>45024</code>
 		<text>账号数量超过上限</text>
@@ -1058,6 +1062,70 @@
 		<code>86222</code>
 		<text>不允许消息服务访问的API</text>
 	</error>
+	<error>
+		<code>86304</code>
+		<text>不合法的消息类型</text>
+	</error>
+	<error>
+		<code>86305</code>
+		<text>客服服务未启用</text>
+	</error>
+	<error>
+		<code>86306</code>
+		<text>缺少发送人</text>
+	</error>
+	<error>
+		<code>86307</code>
+		<text>缺少发送人类型</text>
+	</error>
+	<error>
+		<code>86308</code>
+		<text>缺少发送人id</text>
+	</error>
+	<error>
+		<code>86309</code>
+		<text>缺少接收人</text>
+	</error>
+	<error>
+		<code>86310</code>
+		<text>缺少接收人类型</text>
+	</error>
+	<error>
+		<code>86311</code>
+		<text>缺少接收人id</text>
+	</error>
+	<error>
+		<code>86312</code>
+		<text>缺少消息类型</text>
+	</error>
+	<error>
+		<code>86313</code>
+		<text>缺少客服，发送人或接收人类型，必须有一个为kf</text>
+	</error>
+	<error>
+		<code>86314</code>
+		<text>客服不唯一，发送人或接收人类型，必须只有一个为kf</text>
+	</error>
+	<error>
+		<code>86315</code>
+		<text>不合法的发送人类型</text>
+	</error>
+	<error>
+		<code>86316</code>
+		<text>不合法的发送人id。Userid不存在、openid不存在、kf不存在</text>
+	</error>
+	<error>
+		<code>86317</code>
+		<text>不合法的接收人类型</text>
+	</error>
+	<error>
+		<code>86318</code>
+		<text>不合法的接收人id。Userid不存在、openid不存在、kf不存在</text>
+	</error>
+	<error>
+		<code>86319</code>
+		<text>不合法的客服，kf不在客服列表中</text>
+	</error>
 	<error>
 		<code>90001</code>
 		<text>未开通摇一摇周边</text>
diff --git a/weixin4j-base/src/main/java/com/foxinmy/weixin4j/payment/mch/Order.java b/weixin4j-base/src/main/java/com/foxinmy/weixin4j/payment/mch/Order.java
index c51729e1..e88ad51a 100644
--- a/weixin4j-base/src/main/java/com/foxinmy/weixin4j/payment/mch/Order.java
+++ b/weixin4j-base/src/main/java/com/foxinmy/weixin4j/payment/mch/Order.java
@@ -34,7 +34,7 @@ public class Order extends ApiResult {
 	/**
 	 * 交易状态
 	 * 
-	 * @see com.foxinmy.weixin4j.mp.type.TradeState
+	 * @see com.foxinmy.weixin4j.type.TradeState
 	 */
 	@XmlElement(name = "trade_state")
 	@JSONField(name = "trade_state")
@@ -54,7 +54,7 @@ public class Order extends ApiResult {
 	/**
 	 * 交易类型
 	 * 
-	 * @see com.foxinmy.weixin4j.mp.type.TradeType
+	 * @see com.foxinmy.weixin4j.type.TradeType
 	 */
 	@XmlElement(name = "trade_type")
 	@JSONField(name = "trade_type")
diff --git a/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/MenuTest.java b/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/MenuTest.java
index 7635dc08..9ea35ba9 100644
--- a/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/MenuTest.java
+++ b/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/MenuTest.java
@@ -34,20 +34,12 @@ public class MenuTest extends TokenTest {
 	@Test
 	public void create() throws WeixinException {
 		btnList = new ArrayList<Button>();
+		String domain = "http://dianzhang.canyi.net";
+		btnList.add(new Button("立即下单", domain, ButtonType.view));
 
-		Button b1 = new Button("会员中心", "", ButtonType.click);
-		b1.pushSub(new Button("我的信息", "U:INFO", ButtonType.click));
-		b1.pushSub(new Button("修改信息", "U:UP:INFO", ButtonType.click));
-		btnList.add(b1);
+		btnList.add(new Button("个人中心", domain + "/user", ButtonType.view));
 
-		Button b2 = new Button("最新兼职", "PART:NEWEST", ButtonType.click);
-		btnList.add(b2);
-
-		Button b3 = new Button("功能", "", ButtonType.click);
-		b3.pushSub(new Button("附近兼职", "PART:NEAR", ButtonType.click));
-		b3.pushSub(new Button("搜索兼职", "PART:SO", ButtonType.click));
-		b3.pushSub(new Button("公交查询", "BUS:SO", ButtonType.click));
-		btnList.add(b3);
+		btnList.add(new Button("小哥介绍", domain, ButtonType.view));
 
 		JsonResult result = menuApi.createMenu(btnList);
 		Assert.assertEquals(0, result.getCode());
@@ -75,6 +67,14 @@ public class MenuTest extends TokenTest {
 			System.out.println(btn);
 		}
 		Assert.assertEquals(3, btnList.size());
+		// Button [name=我的门店, type=view,
+		// content=http://dianzhang.canyi.net/setting/index, subs=[]]
+		// Button [name=每日签到, type=click, content=CHECKIN, subs=[]]
+		// Button [name=今日订单, type=null, content=null, subs=[Button [name=今日订单,
+		// type=view, content=http://dianzhang.canyi.net/order/index, subs=[]],
+		// Button [name=营业统计, type=view,
+		// content=http://dianzhang.canyi.net/stats/index, subs=[]]]]
+
 	}
 
 	@Test
diff --git a/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/XmlstreamTest.java b/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/XmlstreamTest.java
index 63455c0a..b5abf7db 100644
--- a/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/XmlstreamTest.java
+++ b/weixin4j-mp/src/test/java/com/foxinmy/weixin4j/mp/test/XmlstreamTest.java
@@ -98,35 +98,4 @@ public class XmlstreamTest {
 				sb.toString(),
 				com.foxinmy.weixin4j.payment.mch.RefundRecord.class));
 	}
-
-	/*
-	 * public static String errorXml() { StringBuffer xml = new StringBuffer();
-	 * String url =
-	 * "http://qydev.weixin.qq.com/wiki/index.php?title=%E5%85%A8%E5%B1%80%E8%BF%94%E5%9B%9E%E7%A0%81%E8%AF%B4%E6%98%8E"
-	 * ; try { Document doc = Jsoup.parse(new URL(url), 5000); Elements eles =
-	 * doc.getElementsByTag("tr"); for (Element ele : eles) {
-	 * xml.append("<error>"); xml.append("<code>").append(ele.child(0).text())
-	 * .append("</code>"); xml.append("<text>").append(ele.child(1).text())
-	 * .append("</text>"); xml.append("</error>"); } } catch (Exception e) {
-	 * e.printStackTrace(); } return xml.toString(); }
-	 */
-
-	public static void main(String[] args) throws Exception {
-		// map2xml();
-		// xml2map();
-		// xml2order();
-		// System.err.println(xml2refundRecordV2());
-		// xml2refundRecordV3();
-		// object2xmlWithoutRootElement();
-		/*
-		 * RefundRecord refundRecord = xml2refundRecordV2();
-		 * System.err.println(refundRecord); String sign =
-		 * refundRecord.getSign(); refundRecord.setSign(null); String validSign
-		 * = PayUtil.paysignMd5(refundRecord, "paysignkey");
-		 * System.err.println("sign=" + sign + ",validSign=" + validSign);
-		 * System.err.println(ListsuffixResultSerializer
-		 * .serializeToXML(refundRecord));
-		 */
-		// System.out.println(errorXml());
-	}
 }
diff --git a/weixin4j-qy/CHANGE.md b/weixin4j-qy/CHANGE.md
index 4020b086..8ecff1cc 100644
--- a/weixin4j-qy/CHANGE.md
+++ b/weixin4j-qy/CHANGE.md
@@ -120,4 +120,8 @@
   
 * 2015-11-09
 
-  + version upgrade to 1.6.3
\ No newline at end of file
+  + version upgrade to 1.6.3
+  
+* 2015-11-20
+
+  + 新增客服消息
\ No newline at end of file
diff --git a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/WeixinProxy.java b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/WeixinProxy.java
index 53247628..a6ae3cb8 100644
--- a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/WeixinProxy.java
+++ b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/WeixinProxy.java
@@ -26,6 +26,7 @@ import com.foxinmy.weixin4j.qy.api.QyApi;
 import com.foxinmy.weixin4j.qy.api.TagApi;
 import com.foxinmy.weixin4j.qy.api.UserApi;
 import com.foxinmy.weixin4j.qy.message.ChatMessage;
+import com.foxinmy.weixin4j.qy.message.CustomeMessage;
 import com.foxinmy.weixin4j.qy.message.NotifyMessage;
 import com.foxinmy.weixin4j.qy.model.AgentInfo;
 import com.foxinmy.weixin4j.qy.model.AgentOverview;
@@ -173,6 +174,28 @@ public class WeixinProxy {
 		return notifyApi.sendNotifyMessage(message);
 	}
 
+	/**
+	 * 发送客服消息
+	 * 
+	 * @param message
+	 *            客服消息对象
+	 * @return 发送结果
+	 * @see <a
+	 *      href="http://qydev.weixin.qq.com/wiki/index.php?title=%E4%BC%81%E4%B8%9A%E5%AE%A2%E6%9C%8D%E6%8E%A5%E5%8F%A3%E8%AF%B4%E6%98%8E">客服接口说明</a>
+	 * @see com.foxinmy.weixin4j.qy.api.NotifyApi
+	 * @see com.foxinmy.weixin4j.tuple.Text
+	 * @see com.foxinmy.weixin4j.tuple.Image
+	 * @see com.foxinmy.weixin4j.tuple.Voice
+	 * @see com.foxinmy.weixin4j.tuple.Video
+	 * @see com.foxinmy.weixin4j.tuple.File
+	 * @see com.foxinmy.weixin4j.qy.message.CustomeMessage
+	 * @throws WeixinException
+	 */
+	public JsonResult sendCustomeMessage(CustomeMessage message)
+			throws WeixinException {
+		return notifyApi.sendCustomeMessage(message);
+	}
+
 	/**
 	 * 自定义菜单(管理员须拥有应用的管理权限 并且应用必须设置在回调模式)
 	 * 
diff --git a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/NotifyApi.java b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/NotifyApi.java
index 7c0abe14..323da7a5 100644
--- a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/NotifyApi.java
+++ b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/NotifyApi.java
@@ -5,8 +5,10 @@ import java.util.Map;
 import com.alibaba.fastjson.JSON;
 import com.alibaba.fastjson.JSONObject;
 import com.foxinmy.weixin4j.exception.WeixinException;
+import com.foxinmy.weixin4j.http.weixin.JsonResult;
 import com.foxinmy.weixin4j.http.weixin.WeixinResponse;
 import com.foxinmy.weixin4j.model.Token;
+import com.foxinmy.weixin4j.qy.message.CustomeMessage;
 import com.foxinmy.weixin4j.qy.message.NotifyMessage;
 import com.foxinmy.weixin4j.token.TokenHolder;
 import com.foxinmy.weixin4j.tuple.NotifyTuple;
@@ -47,7 +49,7 @@ public class NotifyApi extends QyApi {
 	 * </p>
 	 * 
 	 * @param message
-	 *            客服消息对象
+	 *            普通消息对象
 	 * @return 如果无权限，则本次发送失败；如果收件人不存在或未关注，发送仍然执行。两种情况下均返回无效的部分</br> { "errcode":
 	 *         0, "errmsg": "ok", "invaliduser": "UserID1",
 	 *         "invalidparty":"PartyID1", "invalidtag":"TagID1" }
@@ -86,4 +88,35 @@ public class NotifyApi extends QyApi {
 
 		return response.getAsJson();
 	}
+
+	/**
+	 * 发送客服消息
+	 * 
+	 * @param message
+	 *            客服消息对象
+	 * @return 发送结果
+	 * @see <a
+	 *      href="http://qydev.weixin.qq.com/wiki/index.php?title=%E4%BC%81%E4%B8%9A%E5%AE%A2%E6%9C%8D%E6%8E%A5%E5%8F%A3%E8%AF%B4%E6%98%8E">客服接口说明</a>
+	 * @see com.foxinmy.weixin4j.tuple.Text
+	 * @see com.foxinmy.weixin4j.tuple.Image
+	 * @see com.foxinmy.weixin4j.tuple.Voice
+	 * @see com.foxinmy.weixin4j.tuple.Video
+	 * @see com.foxinmy.weixin4j.tuple.File
+	 * @see com.foxinmy.weixin4j.qy.message.CustomeMessage
+	 * @throws WeixinException
+	 */
+	public JsonResult sendCustomeMessage(CustomeMessage message)
+			throws WeixinException {
+		NotifyTuple tuple = message.getTuple();
+		String msgtype = tuple.getMessageType();
+		JSONObject obj = (JSONObject) JSON.toJSON(message);
+		obj.put("msgtype", msgtype);
+		obj.put(msgtype, tuple);
+		String message_kf_send_uri = getRequestUri("message_kf_send_uri");
+		Token token = tokenHolder.getToken();
+		WeixinResponse response = weixinExecutor.post(
+				String.format(message_kf_send_uri, token.getAccessToken()),
+				obj.toJSONString());
+		return response.getAsJsonResult();
+	}
 }
diff --git a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/weixin.properties b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/weixin.properties
index d374d8a6..ada62c28 100644
--- a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/weixin.properties
+++ b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/api/weixin.properties
@@ -57,8 +57,10 @@ menu_create_uri={api_base_url}/menu/create?access_token=%s&agentid=%d
 menu_delete_uri={api_base_url}/menu/delete?access_token=%s&agentid=%d
 # \u67e5\u8be2\u83dc\u5355
 menu_get_uri={api_base_url}/menu/get?access_token=%s&agentid=%d
-# \u53d1\u9001\u6d88\u606f
+# \u53d1\u9001\u666e\u901a\u6d88\u606f
 message_send_uri={api_base_url}/message/send?access_token=%s
+# \u53d1\u9001\u5ba2\u670d\u6d88\u606f
+message_kf_send_uri={api_base_url}/kf/send?access_token=%s
 # \u83b7\u53d6\u5fae\u4fe1IP\u5730\u5740
 getcallbackip_uri={api_base_url}/getcallbackip?access_token=%s
 # \u83b7\u53d6\u4f01\u4e1a\u53f7\u5e94\u7528\u4fe1\u606f
diff --git a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/CustomeMessage.java b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/CustomeMessage.java
new file mode 100644
index 00000000..b0514bf9
--- /dev/null
+++ b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/CustomeMessage.java
@@ -0,0 +1,113 @@
+package com.foxinmy.weixin4j.qy.message;
+
+import java.io.Serializable;
+
+import com.alibaba.fastjson.annotation.JSONField;
+import com.foxinmy.weixin4j.tuple.NotifyTuple;
+
+/**
+ * 客服消息对象
+ * 
+ * @className CustomeMessage
+ * @author jy
+ * @date 2015年11月20日
+ * @since JDK 1.7
+ * @see com.foxinmy.weixin4j.tuple.Text
+ * @see com.foxinmy.weixin4j.tuple.Image
+ * @see com.foxinmy.weixin4j.tuple.Voice
+ * @see com.foxinmy.weixin4j.tuple.Video
+ * @see com.foxinmy.weixin4j.tuple.File
+ * @see <a
+ *      href="http://qydev.weixin.qq.com/wiki/index.php?title=%E4%BC%81%E4%B8%9A%E5%AE%A2%E6%9C%8D%E6%8E%A5%E5%8F%A3%E8%AF%B4%E6%98%8E">客服消息</a>
+ */
+public class CustomeMessage implements Serializable {
+
+	private static final long serialVersionUID = -3620361273175868681L;
+
+	private CustomeTarget sender;
+	private CustomeTarget receiver;
+	/**
+	 * 消息对象
+	 */
+	@JSONField(serialize = false)
+	private NotifyTuple tuple;
+
+	public CustomeMessage(CustomeTarget sender, CustomeTarget receiver,
+			NotifyTuple tuple) {
+		this.sender = sender;
+		this.receiver = receiver;
+		this.tuple = tuple;
+	}
+
+	public CustomeTarget getSender() {
+		return sender;
+	}
+
+	public CustomeTarget getReceiver() {
+		return receiver;
+	}
+
+	public NotifyTuple getTuple() {
+		return tuple;
+	}
+
+	/**
+	 * 用户类型
+	 * 
+	 * @className CustomeIdType
+	 * @author jy
+	 * @date 2015年11月20日
+	 * @since JDK 1.7
+	 * @see
+	 */
+	public enum CustomeIdType {
+		/**
+		 * 客服
+		 */
+		kf,
+		/**
+		 * 企业员工userid
+		 */
+		userid,
+		/**
+		 * 公众号openid
+		 */
+		openid
+	}
+
+	/**
+	 * 消息对象
+	 * 
+	 * @className CustomeTarget
+	 * @author jy
+	 * @date 2015年11月20日
+	 * @since JDK 1.7
+	 * @see
+	 */
+	public static class CustomeTarget implements Serializable {
+
+		private static final long serialVersionUID = 1L;
+
+		private CustomeIdType type;
+		private String id;
+
+		public CustomeTarget(CustomeIdType type, String id) {
+			this.type = type;
+			this.id = id;
+		}
+
+		public CustomeIdType getType() {
+			return type;
+		}
+
+		public String getId() {
+			return id;
+		}
+	}
+
+	@Override
+	public String toString() {
+		return "CustomeMessage [sender=" + sender + ", receiver=" + receiver
+				+ ", tuple=" + tuple + "]";
+	}
+}
diff --git a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/NotifyMessage.java b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/NotifyMessage.java
index dd100dc6..bb195e9c 100644
--- a/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/NotifyMessage.java
+++ b/weixin4j-qy/src/main/java/com/foxinmy/weixin4j/qy/message/NotifyMessage.java
@@ -7,7 +7,7 @@ import com.foxinmy.weixin4j.qy.model.IdParameter;
 import com.foxinmy.weixin4j.tuple.NotifyTuple;
 
 /**
- * 客服消息对象
+ * 消息提醒对象
  * 
  * @className NotifyMessage
  * @author jy
diff --git a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/qy/chat/ChatReceiver.java b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/qy/chat/ChatReceiver.java
index 5fb47fb4..4e37fbf2 100644
--- a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/qy/chat/ChatReceiver.java
+++ b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/qy/chat/ChatReceiver.java
@@ -23,7 +23,7 @@ public class ChatReceiver implements Serializable {
 	@XmlElement(name = "id")
 	private String targetId;
 	/**
-	 * 群聊|单聊
+	 * 群聊|单聊|userid|openid
 	 */
 	@XmlElement(name = "type")
 	private String chatType;
diff --git a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/startup/WeixinServerBootstrap.java b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/startup/WeixinServerBootstrap.java
index 7caded64..e54e8509 100644
--- a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/startup/WeixinServerBootstrap.java
+++ b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/startup/WeixinServerBootstrap.java
@@ -159,16 +159,16 @@ public final class WeixinServerBootstrap {
 	 * 默认端口启动服务
 	 * 
 	 */
-	public void startup() throws WeixinException {
-		startup(DEFAULT_SERVERPORT);
+	public Channel startup() throws WeixinException {
+		return startup(DEFAULT_SERVERPORT);
 	}
 
 	/**
 	 * 指定端口启动服务
 	 * 
 	 */
-	public void startup(int serverPort) throws WeixinException {
-		startup(DEFAULT_BOSSTHREADS, DEFAULT_WORKERTHREADS, serverPort);
+	public Channel startup(int serverPort) throws WeixinException {
+		return startup(DEFAULT_BOSSTHREADS, DEFAULT_WORKERTHREADS, serverPort);
 	}
 
 	/**
@@ -180,9 +180,10 @@ public final class WeixinServerBootstrap {
 	 *            worker线程数
 	 * @param serverPort
 	 *            服务启动端口
+	 * @return
 	 * @throws WeixinException
 	 */
-	public void startup(int bossThreads, int workerThreads, int serverPort)
+	public Channel startup(int bossThreads, int workerThreads, int serverPort)
 			throws WeixinException {
 		messageDispatcher.setMessageHandlerList(messageHandlerList);
 		messageDispatcher.setMessageInterceptorList(messageInterceptorList);
@@ -200,7 +201,7 @@ public final class WeixinServerBootstrap {
 									messageDispatcher));
 			Channel ch = b.bind(serverPort).sync().channel();
 			logger.info("weixin4j server startup OK:{}", serverPort);
-			ch.closeFuture().sync();
+			return ch.closeFuture().channel();
 		} catch (WeixinException e) {
 			throw e;
 		} catch (InterruptedException e) {
diff --git a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/type/AgentType.java b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/type/AgentType.java
index baa5fc8d..7cff67e1 100644
--- a/weixin4j-server/src/main/java/com/foxinmy/weixin4j/type/AgentType.java
+++ b/weixin4j-server/src/main/java/com/foxinmy/weixin4j/type/AgentType.java
@@ -13,5 +13,14 @@ public enum AgentType {
 	/**
 	 * 聊天应用
 	 */
-	chat
+	chat,
+	// 企业客服回调
+	/**
+	 * 企业号内部客服，客户为企业号通讯录成员
+	 */
+	kf_internal,
+	/**
+	 * 企业号外部客服，客户为服务号openid
+	 */
+	kf_external
 }